medium_Screenshot 2026-03-05 at 11.06.06.png

small_Screenshot 2026-03-05 at 11.06.06.png

thumbnail_Screenshot 2026-03-05 at 11.06.06.png

Hired-image1.png

<h1 style="color:#b5936a; text-align:left;">Welcome to Crazy Bear</h1>
<h2 style="color:#b5936a; text-align:left;">Work together.</h2> 
<h2 style="color:#b5936a; text-align:left;">Celebrate success. </h2>
<h2 style="color:#b5936a; text-align:left;">Create happiness every day.</h2>
</br>
<p style="color:#ffffff; text-align:left;">We stand at an important moment in our story. What people once thought they knew about Crazy Bear is evolving, the brand is changing, the culture is changing, and we are redefining what it means to work and stay here. Since January 2025, under new management we’ve been sharpening our focus on excellence, investing in the venue and it’s offerings, as well as our people, and building a future that’s as ambitious as it is exciting.</p>
<p style="color:#ffffff; text-align:left;">We are proudly co-owned by Barclays, an important stakeholder whose belief in our potential is proof of the confidence and credibility behind this new chapter. Their support matters, but what matters most is you. It’s our team. Your energy, your ideas, your commitment, that will determine how far we go.</p>
<p style="color:#ffffff; text-align:left;">Crazy Bear has always been unapologetically different. We blend indulgent design, wild creativity, and playful wellness into something guests can’t find anywhere else. But what sets us apart isn’t just chandeliers, cocktails or eccentric luxury, it’s the people who bring it all to life. Every welcome, every detail, every guest interaction is an opportunity to create something unforgettable.</p>
<p style="color:#ffffff; text-align:left;">This handbook is here to guide you, but the real story of Crazy Bear will be written by you. Be proud of where you work. Be proud of the difference you make. Be proud to be part of a team that doesn’t just follow the rules of hospitality but rewrites them.</p>
<p style="color:#ffffff; text-align:left;">Kind Regards,</p>
<p style="color:#ffffff; text-align:left;">Richard Booth</p>
<p style="color:#ffffff; text-align:left;">Independent Director of Crazy Bear</p>

<div style="max-width: 1200px; margin: 0 auto; padding: 40px 20px;">
  <div style="display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 350px), 1fr)); gap: 40px;">
    <div style="font-size: clamp(2rem, 6vw, 3rem); margin-top: 0; line-height: 1.2;">
      <span style="color:#b5936a; text-align:left; display:block; margin-bottom: 10px;">Who are we to our guests?</span>
      <span style="color:#ffffff; text-align:left; display:block;">We’re not your typical hotel retreat.</span>
    </div>
    <div>
      <p style="font-size: clamp(1rem, 3vw, 1.25rem); margin: 0; color:#ffffff;">
        We want you to be proud of where you work, to know exactly who we are, and to be part of the reason we succeed.<br><br>
        The way we talk about Crazy Bear is just as important as what we deliver. The words & tone we use shape how guests experience us: bold, playful, indulgent, and never ordinary.<br><br>
        The information below is here to guide you. It shows how we describe ourselves, the tone we use, and the experience we promise our guests. This isn’t just marketing – it’s the Crazy Bear experience, and you’re a vital part of making it unforgettable.
      </p>
    </div>
    <div style="padding: 16px 0;">
      <span style="display: block; font-size: 1.6rem; color:#ffffff; margin-bottom: 8px;">Unapologetically Different</span>
      <p style="font-size: 1.1rem; margin: 0; color:#b5936a; line-height: 1.5;">We don’t follow trends – we set them on fire. Everything we do is unexpected, eccentric, and deliberately bold.</p>
    </div>
    <div style="padding: 16px 0;">
      <span style="display: block; font-size: 1.6rem; color:#ffffff; margin-bottom: 8px;">Warmly Wild</span>
      <p style="font-size: 1.1rem; margin: 0; color:#b5936a; line-height: 1.5;">We’re cheeky, charming and always welcoming. Our version of hospitality feels like a bear hug… with a tequila chaser.</p>
    </div>
    <div style="padding: 16px 0;">
      <span style="display: block; font-size: 1.6rem; color:#ffffff; margin-bottom: 8px;">Beautifully Considered</span>
      <p style="font-size: 1.1rem; margin: 0; color:#b5936a; line-height: 1.5;">From the chandeliers to the cocktails, every detail is crafted with care. Luxury lives in the little things.</p>
    </div>
    <div style="padding: 16px 0;">
      <span style="display: block; font-size: 1.6rem; color:#ffffff; margin-bottom: 8px;">Every Stay is Unique</span>
      <p style="font-size: 1.1rem; margin: 0; color:#b5936a; line-height: 1.5;">No two guests are the same and neither are their stays. We don’t do cookie-cutter hospitality.<br>
      Their time with us should feel unforgettable and unapologetically different.
      </p>
    </div>
    <div style="padding: 16px 0;">
      <span style="display: block; font-size: 1.6rem; color:#ffffff; margin-bottom: 8px;">Wildly Innovative</span>
      <p style="font-size: 1.1rem; margin: 0; color:#b5936a; line-height: 1.5;">We reinvent indulgence at every turn, from events to wellness. And we do it a little differently....</p>
    </div>
    <div style="padding: 16px 0;">
      <span style="display: block; font-size: 1.6rem; color:#ffffff; margin-bottom: 8px;">Play First, Judge Never</span>
      <p style="font-size: 1.1rem; margin: 0; color:#b5936a; line-height: 1.5;">We dress up, wind down and make space for everyone to do their thing. If it feels good, it belongs here.</p>
    </div>
  </div>
</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">
  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 8px; line-height: 1.2;">Stadhampton (Oxfordshire)</h2>
  <h3 style="font-size: clamp(1.5rem, 5vw, 2.5rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 24px; line-height: 1.2;">Decadence dialed all the way up.</h3>
  <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #b5936a; text-align: left; line-height: 1.6; margin-bottom: 40px;">
    Tucked behind fairy-lit woodland and framed by rolling Oxfordshire countryside, Crazy Bear Stadhampton is our original masterpiece of curated chaos where eccentric luxury meets pastoral charm. Slower in pace, but no less extraordinary. Think velvet-draped bedrooms, secret gardens kissed by candlelight, and firelight under the stars. Phones are forgotten, and the only wild interruptions might be of the four-legged kind.
  </p>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">Oak Restaurant</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Chef Andrei Voicu creates a menu that celebrates great local produce and honest cooking. From quality steaks and hearty burgers to seasonal specials, the food is all about flavour, comfort, and generosity. Sourcing ingredients from trusted local suppliers and bringing people together over food.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">Hom Thai (same menu across both)</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Led by Chef Ton, we stay true to time-honored recipes and regional techniques, using the freshest herbs, spices, and ingredients flown in where it matters. Each dish captures the soul of authentic Thai cuisine, served in a setting that blends elegance with tradition, whether in our restaurant or al fresco in the garden.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0; font-weight: bold;">Thai Massage</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">Crazy Bear Hosted Parties</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">From masquerade balls, to summer parties, Halloween ball and 300+ people Christmas parties in our glass house</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">External Events:</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Weddings of up to 200 for dinner & 500 for evenings, corporate events & private parties</p>
  </div>
</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">
  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 24px; line-height: 1.2;">Stadhampton (Oxfordshire)</h2>
  <div style="margin-bottom: 40px;">
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #b5936a; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>From M40 Northbound:</strong> Exit J7 → Left onto A329 → Through Little Milton → Stadhampton mini-roundabout → Left at petrol station → 2nd left into Newells Lane → 2nd left for hotel car park.</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #b5936a; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>From M40 Southbound:</strong> Exit J8A → 3rd exit (A418 Thame) → 1st right (Milton Common) → Right at T-junction onto A329 → Through Little Milton → Follow directions as above.</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #b5936a; text-align: left; line-height: 1.6; margin: 0;"><strong>From Oxford:</strong> Ring road Cowley exit (B480 Watlington) → ~6 miles to Stadhampton → Before petrol station, right onto A329 → 2nd left into Newells Lane → 2nd left for hotel car park.</p>
  </div>
  <div style="margin-bottom: 40px;">
    <p style="font-size: clamp(1.1rem, 4vw, 1.5rem); color: #ffffff; text-align: left; line-height: 1.4; margin: 0 0 16px 0;"><strong>Opened:</strong> 1993 (It was the first hotel in the Crazy Bear group)</p>
    <p style="font-size: clamp(1.1rem, 4vw, 1.5rem); color: #ffffff; text-align: left; line-height: 1.4; margin: 0 0 32px 0;"><strong>Original Building:</strong> The pub, Thai and a few bedrooms are located in a 16th-century building</p>
    <p style="font-size: clamp(1.1rem, 4vw, 1.5rem); color: #ffffff; text-align: left; line-height: 1.4; margin: 0 0 8px 0;"><strong>20 Bedrooms, across 6 buildings:</strong></p>
    <p style="font-size: clamp(1rem, 3vw, 1.25rem); color: #b5936a; text-align: left; line-height: 1.4; margin: 0;">4 x Snug | 5 x Cosy | 5 x Boujee | 4 x Decadent</p>
  </div>
  <div style="display: flex; flex-wrap: wrap; gap: 24px; justify-content: center; align-items: flex-start; margin-top: 40px;">
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Rob Puffett</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Hotel General Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Nort Lerwatsana</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Thai Restaurant Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Kyle Parsons</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Oak Restaurant Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Andrei Voicu</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Oak Restaurant Head Chef</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Ton Wongchuen</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Thai Head Chef</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Sophie Thackeray</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Guest Relations Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Nilima Subba</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Reception Manager</p>
    </div>
  </div>
</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">

  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 8px; line-height: 1.2;">Beaconsfield (Buckinghamshire)</h2>
  <h3 style="font-size: clamp(1.5rem, 5vw, 2.5rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 24px; line-height: 1.2;">Decadence dialed all the way up.</h3>

  <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #b5936a; text-align: left; line-height: 1.6; margin-bottom: 40px;">
    Prepare to be dazzled. This is where velvet meets Vogue, poolside parties & wellness seminars meet ice-cold martinis. With three incredible restaurants, a brand-new wellness space, and rooms designed for seduction, Beaconsfield is made for those who want it all and want it fabulous.
  </p>

  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">English Restaurant</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our English à la carte menu, by Chef Peter Gray, brings bold flavours, beautiful presentation, and a touch of indulgence to every table. Think perfectly cooked steaks, elevated comfort dishes, and a dining room that feels just the right amount of fancy.</p>
  </div>

  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">Hom Thai (same menu across both)</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our team, led by Chef Tod Wongsa, stay true to time-honoured recipes and regional techniques, using the freshest herbs, spices, and ingredients flown in where it matters. Each dish captures the soul of authentic Thai cuisine, served in a setting that brings elegance and tradition together beautifully.</p>
  </div>

  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">Thai Massage, Gym & Outdoor Pool</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Every guest receives expert attention and a personalised approach. Whether they’re easing pain, building strength, or simply craving balance, we work with their body. From open access for members and hotel guests to purchasable classes and packages for the public. Thai Massage is also available every day of the week. Outdoor unheated pool available for hotel guests & members.</p>
  </div>

</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">
  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 24px; line-height: 1.2;">Beaconsfield (Buckinghamshire)</h2>
  <div style="margin-bottom: 40px;">
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #b5936a; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>By Car:</strong> It is easily accessible from the M40 motorway. (Unrestricted street parking)</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #b5936a; text-align: left; line-height: 1.6; margin: 0;"><strong>By Train:</strong> Beaconsfield Train Station is a short walk or a quick taxi ride away, with direct trains from London Marylebone.</p>
  </div>
  <div style="margin-bottom: 40px;">
    <p style="font-size: clamp(1.1rem, 4vw, 1.5rem); color: #ffffff; text-align: left; line-height: 1.4; margin: 0 0 16px 0;"><strong>Opened:</strong> 2008</p>
    <p style="font-size: clamp(1.1rem, 4vw, 1.5rem); color: #ffffff; text-align: left; line-height: 1.4; margin: 0 0 32px 0;"><strong>Building history:</strong> The hotel is located in the oldest documented building in Beaconsfield, a 15th-century coaching inn.</p>
    <p style="font-size: clamp(1.1rem, 4vw, 1.5rem); color: #ffffff; text-align: left; line-height: 1.4; margin: 0 0 8px 0;"><strong>35 Bedrooms, across 9 buildings:</strong></p>
    <p style="font-size: clamp(1rem, 3vw, 1.25rem); color: #b5936a; text-align: left; line-height: 1.4; margin: 0;">5 x Snug | 8 x Cosy | 6 x Boujee | 16 x Decadent</p>
  </div>
  <div style="display: flex; flex-wrap: wrap; gap: 24px; justify-content: center; align-items: flex-start; margin-top: 40px;">
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Louise Thomas</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Hotel General Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Elcy Altea</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Thai Restaurant Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Stefano Correddu</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">English Restaurant Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Peter Gray</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">English Head Chef</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Tod Wongsa</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Thai Head Chef</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Viktoria Papp</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Housekeeping Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Kester Blake</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Bar Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Jessica Myers</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Reception Manager</p>
    </div>
  </div>
</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">
  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 24px; line-height: 1.2;">Central Staff</h2>
  <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #b5936a; text-align: left; line-height: 1.6; margin-bottom: 40px;">
    Behind every experience at Crazy Bear is our central team. Covering areas such as finance, management, and operations, they work across both venues to support our staff and ensure the highest standards are maintained.
  </p>
  <div style="display: flex; flex-wrap: wrap; gap: 24px; justify-content: center; align-items: flex-start;">
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Richard Booth</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Group Director</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">John Dyett</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Group Finance Manager</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Laurent Le Mortellec</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Finance & Payroll</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Josh Mills</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Group Recruiter & HR</p>
    </div>
    <div style="flex: 1 1 120px; max-width: 160px;">
      <p style="font-size: 1.1rem; color: #ffffff; text-align: center; margin: 0; font-weight: bold;">Chelsie Gambell</p>
      <p style="font-size: 0.95rem; color: #ffffff; text-align: center; margin: 4px 0 0 0; line-height: 1.3;">Marketing Manager</p>
    </div>
  </div>
</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">
  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 16px; line-height: 1.2;">Working Smarter: Our Software</h2>
  <h3 style="font-size: clamp(1rem, 4vw, 1.25rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 40px; line-height: 1.4; padding: 16px; border: 2px solid #b5936a; border-radius: 8px;">
    USE OF PERSONAL EMAIL IS NOT ALLOWED: YOU WILL RECEIVE YOUR OWN CRAZY BEAR EMAIL ADDRESS (EXCEPT FOR MAPAL & S4)
  </h3>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">SEVENROOMS</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our all-in-one reservations and guest management system, used by Finance for reporting, Reception and Reservations for bookings, Marketing to reach guests, Management for insights and rotas, and Restaurant teams for bookings, guest preferences and allergens.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">MEWS</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our property management system, used by Reception and Reservations for guest check-ins, bookings and billing, by Finance for payments and reporting, by Housekeeping to track room status, and by Management for insights across the hotel.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">TOAST</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our point-of-sale system, used by Restaurant & Bar to take orders/payments, by Finance for reporting, by Management for tracking, and the Kitchen to receive and manage orders.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">MARKET MAN</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our inventory and purchasing system, used by Finance for cost control, and by Kitchen and Bar teams to order stock, track usage, and manage suppliers.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">CLUBRIGHT</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our membership and wellness booking system, used by Reception for sign-ups and massage bookings, by Finance for payments and reporting, by Management to track memberships, and by Restaurant staff to check if a member is active and receives a discount.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">MAPAL</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our training platform, used by all staff to complete compulsory learning modules (e.g. Food Safety and Health & Safety Levels 1 & 2), refresh skills, and stay up to date with company standards. It also stores key documents you may need to access (found under Library > Noticeboards > Company Policies & Documents). You’ll receive an email from MAPAL with instructions on creating your password. Note: A tablet is available in the Finance/Recruitment office for staff to complete training at work.</p>
  </div>
  <div style="margin-bottom: 32px;">
    <p style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 8px 0; font-weight: bold;">S4</p>
    <p style="font-size: clamp(1rem, 3vw, 1.1rem); color: #ffffff; margin: 0; line-height: 1.6;">Our rota system, used to build rotas and check shifts as well as submit/approve holiday requests depending on your role. You’ll receive an email from S4 with instructions to create your password (check junk). Download S4 Connect from the App/Play Store for rotas, holidays, and your clock in/out PIN.</p>
  </div>
</div>

<div style="max-width: 800px; margin: 0 auto; padding: 20px;">
  <h2 style="font-size: clamp(2rem, 6vw, 3rem); color: #b5936a; text-align: left; margin-top: 0; margin-bottom: 32px; line-height: 1.2;">The Perks of Being Part of our Team</h2>
  <div style="margin-bottom: 40px;">
    <h3 style="font-size: clamp(1.2rem, 4vw, 1.5rem); color: #b5936a; margin: 0 0 16px 0; font-weight: bold;">Hospitality Rewards</h3>
    <ul style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0 0 24px 0; padding-left: 20px;">
      <li style="margin-bottom: 8px;"><strong>Discounted Gym Memberships</strong> – Up to 25% off at 4,000+ venues (gyms, yoga, bootcamps, home fitness apps, and sports brands).</li>
      <li style="margin-bottom: 8px;"><strong>Free Digital Cashback Card</strong> – Earn up to 15% cashback at 70+ brands. (Cashback applies at participating retailers).</li>
      <li style="margin-bottom: 8px;"><strong>Discounted Cinema Tickets</strong> – Save up to 55% at hundreds of cinemas (valid for multiple tickets, annual passes, plus food & drink discounts).</li>
      <li style="margin-bottom: 8px;"><strong>Online GP & Prescriptions</strong> – 24/7 access, unlimited consultations, same-day appointments, prescriptions, and household coverage.</li>
      <li style="margin-bottom: 8px;"><strong>Employee Assistance Programme (EAP)</strong> – 24/7 support for mental health, legal, financial or wellbeing issues. Up to 8 counselling sessions (online or in person).</li>
      <li style="margin-bottom: 8px;"><strong>Discounted Shopping Vouchers</strong> – Savings at 150+ brands (fashion, dining, home & garden). Use in-store or online, save to phone wallet, or send as gifts.</li>
    </ul>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0 0 8px 0;">
      Download the Hospitality Rewards App from the Play/App Store. More Information can be found on MAPAL > Library > Notice Boards > Hospitality Rewards.
    </p>
    <p style="font-size: clamp(1.1rem, 3vw, 1.25rem); color: #b5936a; text-align: left; margin: 0; font-weight: bold;">
      Employers Unique Code: 2de597de
    </p>
  </div>
  <div style="margin-bottom: 48px; background-color: rgba(181, 147, 106, 0.1); padding: 24px; border-radius: 8px; border-left: 4px solid #b5936a;">
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>75% staff discount on food and accommodation</strong> across all Crazy Bear venues (excludes BEAR). Monday – Thursday (Must be booked in advance with your GM).</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>Free yearly overnight stay</strong> at any of our Hotels.</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>£300 referral bonus</strong> for successful new hires.</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0 0 16px 0;"><strong>28 days of annual leave</strong> between April and March.</p>
    <p style="font-size: clamp(1rem, 3vw, 1.15rem); color: #ffffff; text-align: left; line-height: 1.6; margin: 0;"><strong>Career Development:</strong> Access to industry-leading training programs via MAPAL and opportunities to advance within the Crazy Bear Group.</p>
  </div>
  <div style="display: flex; align-items: center; justify-content: center;">
    <div style="width: 100%; max-width: 380px; aspect-ratio: 1 / 1; background-color: #b5936a; display: flex; flex-direction: column; justify-content: center; align-items: center; text-align: center; color: #1a1a1a; padding: 20px; box-sizing: border-box;">
      <div style="font-size: clamp(1.8rem, 6vw, 36px); font-weight: bold; margin-bottom: 20px;">Our Promise</div>
      <div style="font-size: clamp(1.1rem, 4vw, 20px); line-height: 1.4; max-width: 85%; margin-bottom: 28px;">
        If you're looking for something different, you've found it.
      </div>
      <div style="font-size: clamp(1.2rem, 4.5vw, 22px); font-weight: bold;">www.crazybear.co.uk</div>
    </div>
  </div>
</div>

Pages

Single job pages